These are some of the projects for which SSS Consulting and its principal consultants have taken responsibility or lead roles. Over the last ten years our work has been apportioned:
We have been involved in all stages of the delivery of many new products and services. Examples of projects we have been involved with are:
| Multimedia Intranet product | Design of the support services including billing, problem management and operational procedures |
| Commercial Internet service | Preparation of outline service definition and business plan. |
| Global e-mail service | Establishment and operational management of an accredited validation centre for a multi-protocol messaging service. |
| Voice network service | Operations management and technical support. |
| Service management platform | Requirements analysis, tender evaluation, delivery management of the service management platform and its applications - transaction processing, messaging, file management. |
We have been involved primarily in the evaluation and planning phases of introducing new telecoms projects and services into business operations. Much of our work with industrial consortia has been concerned with interconnection issues. Typical projects are:
| Hotel service provider | Preparation of business development plan for provision of Internet services into hotel guest rooms. |
| Telecommunications trade organisation | Advice on software technology for digital broadcasting. |
| Global manufacturer of printers and copiers | Strategy and management of a multifunctional extranet for e-business applications across Europe |
| Multi-national oil company | Secondment to IT policy department with prime responsibility for telecoms and office systems strategies. |
| Prestige motoring organisation | Review of telecoms strategy; preparation of corporate network plan. |
| Leading insurance broker | Analysis and modelling of the company's use of intelligent network services; preparation of customer contact strategy. |
| Major computer manufacturer | Configuration management consultancy advising on tools and procedures for a large software development. |
| Consortium of European telecoms and IT test houses | Secondment at board level to provide technical coordination within the consortium and to represent the consortium to European testing and certification bodies and international standards organisations. |
| Information provider | Evaluation of impact of MHEG standards. Study of the impact on existing business processes of the move to Digital Television. |
Our European work has focused on projects to harmonise the use of telecoms services on a European-wide basis. Examples of projects we have been involved with and our roles in them are:
| Trans-European Interchange of Data between Administrations | Development of overall strategy, operational requirements and procurement specifications for trans-European electronic messaging between public administrations; programme planning and coordination for the programme. |
| Multimedia Telematics Application Programme | Evaluation of proposals. |
| Conformance testing services programme | Programme planning and coordination for establishing harmonised test services in Europe for telecoms and IT services, including e-mail, electronic directory systems, ISDN, X25. |
| European Space Agency | Feasibility studies for configuration and data management systems to support prime contractors and subcontractors throughout Europe. |